Privacy Policy

Scope of this Privacy Policy

This Privacy Policy applies to all programs and services offered by PanPalz, including our website, mobile app, and SMS messaging programs. It is accessible from the initial call-to-action and remains up-to-date with accurate information about program details and functionality.

Information Collection and Use

Information You Provide to Us

When you opt in to our SMS program or submit information through our website or mobile app, we may collect the following information:

• Your phone number
• Opt-in and consent preferences

This information is used solely for the purpose of delivering the services and communications you have requested.

Information Collected Automatically (Website Only)

When you visit our website and submit a form, we automatically collect certain technical information to ensure security, prevent fraud, and improve reliability. This includes:

• IP address (collected only during form submission)
• Device type, operating system, and browser type
• Date, time, and submission details

We collect this limited data to:

• Maintain and secure our systems
• Prevent spam, fraud, and abuse
• Diagnose and fix technical issues related to form submissions

Under privacy laws such as the GDPR (EU/EEA) and the CCPA/CPRA (California), an IP address may be considered personal information. Our legal basis for processing this information (if applicable) is our legitimate interest in protecting the integrity and security of our platform and ensuring reliable service delivery.

Data Retention

We retain technical and IP address information only as long as necessary to fulfill the purposes described above.

• Routine logs are generally stored for up to 90 days.
• Logs related to security investigations or abuse prevention may be retained for up to 2 years as needed to protect our services and users.
  Where possible, we anonymize or aggregate this data to reduce identifiability.

This information is used solely for the purpose of delivering the services and communications you have requested.

Data Sharing Policy

We value your trust and are committed to protecting your information. We do not share or sell your personal data—including SMS opt-in data, consent information, or IP addresses—with any third parties for marketing or advertising purposes.

We may share limited technical information (such as IP addresses) only with:

• Trusted service providers who help us host, secure, and maintain our systems (e.g., hosting or analytics providers)
• Law enforcement or regulators if required by law or to protect PanPalz and its users from fraudulent or illegal activity

Example Disclosure:

“The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

Express Consent Requirement

Participation in our SMS program requires your explicit consent. Your information will only be used to facilitate the services you have agreed to and will not be used for unauthorized purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing, correcting, or deleting your data
• Requesting a copy of the data we hold about you
• Opting out of certain processing or communications

To exercise these rights, please contact us using the details below.

Updates to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be communicated promptly, and the revised policy will remain easily accessible to all users.

Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us using our form.